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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberley Sedano

June 10, 2026

5  out of  5
rating by Kimberley Sedano
"My parent's, senior citizens, have been working with Carol Harless for a few years now. I help by directly handling this type of stuff for them. Carol and the agency have been wonderful to deal with. They are very responsive. Due to the crazy FL insurance industry, my parent's have had to go with another Carrier away from State Farm, so Carol and this agency can no longer oversee their needs. I will miss working with them though. They were the just as responsive and helpful even though we had to leave them. Agent's like Carol, that will provide the same level of help even when they are no longer making a commission, are rare so consider them for your needs."
We responded:
"We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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Tim Waugh

June 9, 2026

5  out of  5
rating by Tim Waugh
"Kariena was very helpful and professional in working up quotes and allowed me to secure policies as requested. She was thorough explaining what fit my requirements. I was pleased I had the opportunity to speak face to face rather than online. Kariena is a great asset to the agency."
We responded:
"Thank you for the kind words regarding your service from Kariena! We appreciate your time!"
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Erica Gardner

June 8, 2026

5  out of  5
rating by Erica Gardner
"I can't begin to tell you how helpful Carol was with some recent changes to my 4 policies. She took her time to explain everything so that I am completely clear with the details of it all. I highly recommend this office for your insurance needs. Call & ask for Carol!"
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with Carol!"
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Grandma 2 Lewis

June 5, 2026

5  out of  5
rating by Grandma 2 Lewis
"Ms Antina was very helpful"
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with our office!"
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Jane Bryant

June 3, 2026

5  out of  5
rating by Jane Bryant
"Ryleigh was wonderful and solved a very difficult problem for someone who doesn't use technology well she is an expert"
We responded:
"Thank you for the amazing review, Jane! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mike Baker

May 26, 2026

5  out of  5
rating by Mike Baker
"Jackie Felix helped me today with insurance for my cars. Great person to deal with. If you need insurance go see her, you won't be disappointed."
We responded:
"Thank you for sharing your positive experience with Jackie. We appreciate your business and look forward to serving your family's needs!"
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C Butler

May 24, 2026

5  out of  5
rating by C Butler
"Kariena was awesome. She was able to get the best rate for me and I shopped around!"
We responded:
"Thank you for your time to share your experience with Kariena! We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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Eddy Thornton

May 14, 2026

5  out of  5
rating by Eddy Thornton
"Anita did great job helping me"
We responded:
"Thank you for sharing these kind words! We appreciate your time!"
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Cindy Degnan

May 13, 2026

5  out of  5
rating by Cindy Degnan
"Lillie was Absolutely outstanding in helping me set up the drive safe and save Thank you you Make sure you tell her she is extremely helpfull."
We responded:
"Thank you so much for taking your time to give Lillie such a nice review. We are happy that we can help you take care of your insurance needs."
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Carol Gross

May 11, 2026

5  out of  5
rating by Carol Gross
"Carolyn is absolutely wonderful to work with. She is knowledgeable, thorough, kind, and always incredibly helpful. She took the time to explain everything clearly and made the entire process of adding a vehicle to my exciting policy easy and stress-free. Further,I am pleased with the quality and value of my home insurance through State Farm. Highly recommend Carolyn and the whole team at Kim Vole State Farm!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Carolyn."
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Terri Laferriere

April 30, 2026

5  out of  5
rating by Terri Laferriere
"We have been working very closely with Ryleigh and she has been amazing. Very responsive to every question asked and delivers immediately. Not to mention saving us quite a bit in the process. Highly recommend."
We responded:
"We appreciate your time for sharing your experience with our team member Ryleigh! Thank you for your insurance business."
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Tom Dittmer

April 27, 2026

5  out of  5
rating by Tom Dittmer
"We have several policies with this office and all the staff has been very well informed and able to answer all our questions to get the coverage best for us."
We responded:
"Thank you for sharing your experience with our office! We are happy to hear you had a good experience working with our team, your kind words are appreciated!"
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Amanda Genneken

April 24, 2026

5  out of  5
rating by Amanda Genneken
"Kim Vole State Farm has been my Auto and Renters insurance agency for over a decade! During that time I have had the pleasure of working with Carol Harless who has not only provided me with exceptional customer service she is so personable and friendly! The phone call always has a laugh at some point and ends with a smile. I cannot express how amazing Carol is she is very responsive, educated in insurance and very professional. Any time someone asks me for a great agency I send them right to Carol!"
We responded:
"Thank you for sharing your outstanding experience with Carol!"
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Linda Gay

April 24, 2026

5  out of  5
rating by Linda Gay
"Thank you Carol for the outstanding service you always provide. I appreciate your assistance in switching my homeowners policy to State Farn and I'm very excited about the cost savings."
We responded:
"Thank you for the kind words regarding your service from Carol! We appreciate your business!"
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Willie Lowery

April 22, 2026

5  out of  5
rating by Willie Lowery
"Everything was taking care in a professional manner."
We responded:
"We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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Rick Carroll

April 17, 2026

5  out of  5
rating by Rick Carroll
"staff is very friendly & helpful"
We responded:
"Thank you for giving our team a 5 star review!"
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Betty Renick

April 16, 2026

5  out of  5
rating by Betty Renick
"Jackie Felix is the go-to person at this agency. Every time I have had a question or a problem, she has been the one to help. I spent 20+ years in a State Farm agency, so I understand what constitutes excellent "Good Neighbor Service" . Please don't retire, Jackie !"
We responded:
"Thank you for sharing your positive experience with Jackie. We appreciate your business and look forward to continuing to serve your family's needs!"
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Shelly Powers

April 3, 2026

5  out of  5
rating by Shelly Powers
"Fantastic service .Kariena was helpful and very pleasant ."
We responded:
"Thank you for your time to share your experience with Kariena! We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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James Sisley

April 2, 2026

5  out of  5
rating by James Sisley
"Ryleigh Sheley, and employee at Kim Vole, helped me in obtaining a credit from State Farm on my home insurance for some hurricane panels which I recently purchased. I appreciated her help, as well as help from Carolyn Harless. They were both very friendly and professional!"
We responded:
"We appreciate your time for sharing your experience with our team members! Thank you for your continued insurance business."
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William Jenkel

March 18, 2026

5  out of  5
rating by William Jenkel
"Very gy"
We responded:
"Thank you for providing our office a 5 star review!"
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Justin Kasper

March 11, 2026

5  out of  5
rating by Justin Kasper
"Always answers the phone and quick to fix any issues I may have."
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with our office!"
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patrick Michaels

March 4, 2026

5  out of  5
rating by patrick Michaels
"She was absolutely amazing"
We responded:
"We are happy to hear you had a good experience with our office, your kind words are appreciated!"
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Taylor Ledford

March 2, 2026

5  out of  5
rating by Taylor Ledford
"Carolyn was very helpful!! Great customer service and education."
We responded:
"Thank you so much for taking your time to give Carolyn such a nice review. We are happy that we can help you take care of your insurance needs."
Profile photo of Katie Frazier

Katie Frazier

February 27, 2026

5  out of  5
rating by Katie Frazier
"I recently switched from Progressive to State Farm and am saving a ton of money for better coverage. Kariena, my agent, was great at making the transition easy and pain-free. She explained different options for coverage and savings to get my family the best coverage at the lowest rate. 10/10 would recommend checking with Kim Vole's office if you're shopping around for any type of insurance."
We responded:
"Thank you for the kind words regarding your service from Kariena! We appreciate your business and look forward to continuing to serve your family's needs."
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Dani

February 27, 2026

5  out of  5
rating by Dani
"Very patient, helpful when I'm not understanding what's being said or when something doesn't go as it should."
We responded:
"Thank you for the nice review! We appreciate your time to share your experience with our office."